Rockford Family Vet - Canine Wellness Center
Healthy Dogs are Our Business!
We will be out of the office Friday, Jan. 7th - Friday, Jan. 21st, 2022
Please plan ahead in regards to records requests, wellness appointments and food & medication needs.
Below is our most recent operational status update:
(For a complete list of all updates, visit the 'Operational Updates' tab)
May 13, 2021 UPDATE: Hi all! It has been a minute since we have posted an update. Our lobby remains closed to non-staff, we are operating by pre-scheduled curbside appointment only and accepting the same payment methods: credit cards, debit cards or cash. We are currently booking a few weeks out, please plan ahead with your wellness appointment requests and medication needs. For now our staff will remain masked with no estimated end date at this time.
If your pet is in need of care, there are a couple different ways you can submit a request: leave a voicemail when calling 616-863-1060, send a text to 616-863-1060 or email rockfordfamilyvet@live.com Whichever message method you choose - remember to include your name, your dog’s name and a detailed description of the reason for the care request. Including these details in your initial message helps direct your request to the correct department and expedite it as much as possible.
We are doing our absolute best to keep up with hundreds of care requests that are received weekly, which has led to some difficult decisions and we are piloting a few new methods to safely increase client capacity without sacrificing provided services. WOOD recently reported on this unprecedented demand (https://www.woodtv.com/news/national/covid-19-pet-boom-has-veterinarians-backlogged-burned-out/). This is not isolated to primary care only or just emergency care and also is not limited to West Michigan or the state of Michigan. Nationwide veterinarians are doing their best to keep up with the highest demand many of us have ever seen. Hang in there and keep working with our industry, we are all doing our best to make it through each day and help as many pets as possible.
One last reminder as we enter into the summer travel months & people are starting to return to “normal” travel plans; check to make sure your pet is up to date on vaccines and services needed to board at the kennel of your choosing or are best protected if they will be joining in on the family traveling this year!
If your pet is in need of care, there are a couple different ways you can submit a request: leave a voicemail when calling 616-863-1060, send a text to 616-863-1060 or email rockfordfamilyvet@live.com Whichever message method you choose - remember to include your name, your dog’s name and a detailed description of the reason for the care request. Including these details in your initial message helps direct your request to the correct department and expedite it as much as possible.
We are doing our absolute best to keep up with hundreds of care requests that are received weekly, which has led to some difficult decisions and we are piloting a few new methods to safely increase client capacity without sacrificing provided services. WOOD recently reported on this unprecedented demand (https://www.woodtv.com/news/national/covid-19-pet-boom-has-veterinarians-backlogged-burned-out/). This is not isolated to primary care only or just emergency care and also is not limited to West Michigan or the state of Michigan. Nationwide veterinarians are doing their best to keep up with the highest demand many of us have ever seen. Hang in there and keep working with our industry, we are all doing our best to make it through each day and help as many pets as possible.
One last reminder as we enter into the summer travel months & people are starting to return to “normal” travel plans; check to make sure your pet is up to date on vaccines and services needed to board at the kennel of your choosing or are best protected if they will be joining in on the family traveling this year!
